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How aqua356 Handles Your Personal Information

Your account data, payment activity, and device information are handled with care at aqua356. This page explains what we collect, why we collect it, and how you can request changes — so you stay in control of your information at every step.

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PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove data tied to your aqua356 account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Live Chat Start a chat from your account dashboard. Our team can pull up your data profile and walk you through access or deletion requests during support hours.

Email Support Send your privacy request to our support address. Include your registered email and the type of request — access, correction, or removal — so we can respond without back-and-forth.

Account Settings Some data preferences, including cookie settings and marketing communications, can be managed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

aqua356 applies account-level security and clear data practices so your information stays where it belongs — with you. Here is how we handle the key areas of your privacy.

Account Security Your account is protected with password hashing and session tokens. We flag unusual login activity and prompt re-verification when access comes from an unrecognised device or location.

Cookie Usage We use session cookies to keep you logged in across your browser and mobile access. Analytics cookies help us understand how pages load on your device. You can adjust cookie preferences in your account settings.

Data Retention We keep your account records for as long as your account is open and for a period after closure as required under applicable Indonesian data regulations. Payment records tied to DANA, OVO, or GoPay follow each provider's retention rules.

Your Rights You can request a copy of your data, ask us to correct inaccurate records, or request deletion of non-essential data. Submit requests via live chat or email and we will respond within the timeframe required by local law.

What We Collect and Why

aqua356 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with aqua356, we collect the information needed to run your account and process payments through DANA, OVO, and GoPay. This includes your registration details, transaction records, device identifiers, and session activity. We use this data to verify your identity, process withdrawals,

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and keep your account secure. We do not sell your personal data to third parties. Payment data tied to your DANA, OVO, or GoPay wallet is handled in line with each provider's own data terms, and we only retain what is necessary for transaction verification and
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account history. Data shared with payment processors is limited to what those processors need to complete your transaction. Retention periods vary by data type — account records are kept for as long as your account is active and for a period after closure as required by
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applicable law. Where local law in Indonesia governs data handling, we follow those requirements. Availability of certain features depends on local law and eligible regions. If you have questions about what data we hold on your account, our support team can walk you through a data
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access request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Real questions from account holders about how their data is handled at aqua356.

We collect your registration details, contact information, device identifiers, and transaction records. Payment data from DANA, OVO, or GoPay is processed through each provider and only retained for verification purposes.

We do not sell your data. We share only what payment processors like DANA, OVO, and GoPay need to complete your transactions. No marketing third parties receive your personal account information.

Contact our support team via live chat or email with your registered account details. We will locate your data profile and provide a summary within the timeframe required under applicable local law.

Yes. You can request deletion of non-essential data at any time. Some records — such as transaction history — may be retained for the period required by Indonesian regulations before full removal is possible.

Session cookies keep your login active across browser and mobile access. You can review and adjust cookie preferences inside your account settings without needing to contact support.

Reach our support team through live chat from your account dashboard or via email. Include your account details and a description of the concern so we can investigate and respond promptly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAqua356 Glossary InfoTerms & Conditions

How aqua356 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does aqua356 collect when I open an account?

02 Does aqua356 share my data with third parties?

03 How do I request a copy of the data aqua356 holds on me?

04 Can I ask aqua356 to delete my account data?

05 How does aqua356 handle cookies on mobile and desktop?

06 Who do I contact if I think my data has been handled incorrectly?

Privacy Policy

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